Additional Services
Guest Book
Useful Links
Travel Directions
Contact us
Policy    



By booking with us, you acknowledge that you fully understand and accept the terms of this policy.


Minimum 2 night stay (Low and High Season).
Occasionally, we may be able to accomodate a 1 night stay. There is a Cad$35.00 extra charge for a 1 night stay.

A 35% credit card deposit, or the cost of ONE NIGHT, whichever is higher, is required to confirm your reservation (a charge will be made on your credit card at that time).

For deposits, we only accept VISA, MASTERCARD and AMERICAN EXPRESS. We are unable to accept any other credit card or cheques of any kind.

Balance due upon arrival in CASH, VISA, MASTER CARD or AMERICAN EXPRESS. We cannot accept personal or business cheques. For your security and ours, against fraudulent use of your credit card, you must bring with you the same credit card you used for the initial deposit, along with photo identification.


CANCELLATION POLICY

Due to our intimate size, cancellations affect us greatly!

More than 30 days written notice* prior arrival date: your deposit is REFUNDED, minus a processing fee of Cad$35.00.

30 days or less notice prior arrival or no-show: deposit is NOT REFUNDED at all.

(*) Written notice by e-mail with delivery/read request, Fax or Mail [allow at least 2 weeks for mail to arrive from outside of Canada] - we will acknowledge reception.

EARLY CHECK-OUTS
NO REFUNDS IF BOOKED STAY IS FOR 3 NIGHT OR LESS! Beyond 3 nights early check-outs are subject to the greater of one night's charge or 50% of the remainder of the confirmed reservation.

THERE IS NO REFUND, NO MATTER WHAT, FOR THE PRE-PAID 'MONTHLY RATE!

We highly recommend purchasing travel cancellation insurance which covers this situation.

For information on what a TYPICAL cancellation policy is for B&B across Canada, please read here.


Guests must arrange any change in number of guests, or length of stay prior to reserved date of arrival. We will try our best to accomodate such changes, but we cannot guarantee it.

Check-in time is between 3:00 pm and 7:00 PM (15:00 and 19:00).
If you require an early or late arrival, we will try to accomodate you.
However, it must be pre-arranged!
Check out time is 11:00 am (11:00).

We are proud to offer you a smoke free environment! Smoking is only allowed outside the house, otherwise a cleaning fee of Cad$300 will be charged.

Sorry, we cannot accept any pet, of any size, under any circumstance, otherwise a cleaning fee of Cad$300 will be charged.

Candles are not allowed, due to insurance policy.

FREE Parking is allowed in our driveway or on the street.

Unfortunately, our house is not wheelchair accessible.

Please do not forget to travel with your passport/proof of citizenship as refunds cannot be made due to being turned back at the border.

A reservation request does not constitute a reservation until we contact you to confirm a booking and your credit card deposit has been processed.

All reservations are subject to confirmation and deposit and are subject to strikes, failure of guests to vacate or causes beyond our control.
  Website designed
and maintained by:
madebydesign.ca
© 2007 By the Pool